Dear Adventurers,
To help you get started smoothly on your hunting journey, we've compiled answers to frequently asked questions for the launch period. If this FAQ doesn't cover your issue, please feel free to contact us via in-game [Settings] - [Customer Service].
Launch and Download
●When will the game officially launch?
The game will officially launch on 2026/10/29 06:00 (UTC+8). All servers will open simultaneously.
●Which servers are available this time?
Korea, Asia Pacific, MidEast Africa, Latam servers will be available, supporting both iOS and Android platforms. Server data is independent and cannot be transferred between regions. Please choose the server you wish to play on long-term when registering.
●Which languages are supported?
Currently supported languages include Japanese, English, Simplified Chinese, French, German, Spanish (Latin America), Portuguese (Brazil), Korean, Traditional Chinese. You can switch languages in-game via [Settings] - [Language].
●What are the device requirements?
Recommended Specs
iOS: iOS 17 or above; iPhone 13 Pro or above; 6GB RAM or above
Android: Android 12 or above; Qualcomm Snapdragon 8 Gen2 or MediaTek Dimensity 9200 or above; 8GB RAM or above
Minimum Requirements
iOS: iOS 15 or above; iPhone 8 Plus or above; 3GB RAM or above
Android: Android 9 or above; Qualcomm Snapdragon 835 or MediaTek Dimensity 920 or above; 4GB RAM or above
Account and Data
●Which login methods are supported?
The following login methods are supported at launch: Google, Apple, Facebook, Garena, and Guest. Please be sure to log in with your own account and keep your account information secure. Actual available login methods may vary; please check the login screen.
●Can I switch servers or transfer character data?
Server data is independent and cannot be transferred between regions. Cross-server character data transfer is not currently supported.
●Can I play with Adventurers on servers in other regions?
No. Cross-server teaming, friend requests, or joining the same squad are not currently supported between regional servers. If you wish to play with friends, please create characters on the same server.
●Can I log in to the same account on multiple devices?
You can log in to the same account on different devices to continue playing, but simultaneous login is not supported. Please do not share your account with others.
Other Questions
●What time do various game modes open and refresh, and where can I check this?
The in-game daily refresh time is 05:00:00 (Server Time) every day. You can check countdown indicators on each event and gameplay page. There may be differences between server time and local time; please refer to the in-game display for accuracy.
●What should I do if I experience network lag or disconnection during gameplay?
You can check your network stability via [Settings] - [Network Test], and try switching networks or trying again later.
●What should I do if my phone overheats or drains battery faster during gameplay?
Increasing frame rate and graphics quality may cause your device to heat up or consume more battery. If you experience these issues, we recommend lowering the related settings to ensure a stable and smooth experience.
●What should I do if items are not received after a top-up?
For purchases made through the App Store or Google Play, please first check your order status (whether the charge was successful or refunded) in the purchase history of the corresponding platform. If the charge was successful but the currency was not received in-game, please don't worry—this may be due to a sync delay. We recommend logging out and back into the game, then checking the purchase screen again. If the item still has not arrived, please submit your game account, top-up amount, time, payment method, and transaction order number via in-game [Settings] - [Customer Service], and we will verify and resolve the issue as soon as possible.
Monster Hunter Outlanders Team